FAQ

Orders ship in 2–5 business days (up to 7 business days for Wrapped Art pieces).

Once your order ships (2–5 business days, or up to 7 for Wrapped Art pieces), delivery within the United States typically takes 3–7 business days, and delivery to Canada and Latin America typically takes 1–3 weeks. Delivery times are estimates, not guarantees, and may vary with your location, carrier schedules and customs processing.

Shipping is calculated at checkout based on your location and the items in your order, so you'll always see the shipping price before you buy.

Yes. We ship to the United States, Canada, Mexico, Colombia, Chile, Peru, Costa Rica, Panama, the Dominican Republic, Uruguay and Guatemala, with more destinations coming soon. Shipping costs are shown at checkout, in US dollars.

Customs, duties & taxes: for orders shipped outside the United States, local import duties, taxes and customs fees may be charged by your country on delivery. These are paid by the recipient, aren't included in the order total and aren't refundable. Packages refused for unpaid duties can't be refunded.

For Mexico, please include the recipient's RFC or CURP, phone and email. For Chile, include the recipient's RUT and phone. See our Shipping Policy for details.

You'll receive a tracking number by email as soon as your order ships. You can also view your orders anytime by signing in to your account.

You can change or cancel your order within 12 hours of purchase by emailing customercare@klarachavarriaartshop.com with your order number. After 12 hours, your order may already be processing and can't be changed or cancelled.

Different products may ship separately, so an order with several items may arrive in more than one package, each with its own tracking number.

We can't accept returns or offer refunds for incorrect sizing or a change of mind. All of these sales are final, so please check the size guide before you order.

If your item arrives damaged, defective or misprinted, or you receive the wrong item, we'll make it right at no cost to you. See below for how to report it, or read the full Refund Policy.

We're sorry! Please inspect your order when it arrives and email customercare@klarachavarriaartshop.com within 14 days of delivery with your order number and a photo of the issue. Once we confirm it, we'll send you a free replacement or a full refund. If we need the item back, we'll send you instructions and cover the return shipping. Please don't send anything back before contacting us.

Yes. Returns for size or a change of mind aren't accepted. Sale items, gift cards and custom or personalized orders are also final sale. Damaged, defective or wrong items are always covered.

Once your claim is approved, the refund goes back to your original payment method within 10 business days. Your bank may need a little extra time to post it.

Every apparel and activewear product page has a Size guide link next to the size options, with measurements for that exact style in inches and centimeters. You can also see every style in our Master Size Guide. Tops are measured lying flat. Leggings and shorts use body measurements at your natural waist and the fullest part of your hips.

We recommend sizing up, especially for leggings and shorts, so the artwork doesn't over-stretch or look sheer. Since size returns aren't accepted, please compare your measurements with the size guide before ordering. If you're unsure, email us and we'll gladly help.

To keep the artwork vibrant, wash inside out in cold water on a gentle cycle, avoid bleach and fabric softener, hang to dry or tumble dry on low, and don't iron directly on the design. Always check the care label and product description for item-specific instructions.

We work hard to show accurate colors, but every screen displays color a little differently, and colors on fabric or other materials can vary slightly from the original painting and from item to item.

Each design is based on an original painting by Klara Chavarría. Klara works mainly in acrylic and mixed media, and her artwork appears on apparel, activewear, accessories, home goods and art prints.

Klara Chavarría is a contemporary artist with an art career of more than 25 years. Her paintings are held in private, corporate and public collections across the United States, Latin America and Europe. Read our story.

Yes. Original paintings and signed prints are available at the Klara Chavarría Contemporary Art Gallery, 7920 Ivanhoe Ave, La Jolla, CA 92037, and online at klarachavarria.com.

Yes. Klara accepts commissions for original artwork. To ask about a commission, please visit the gallery in La Jolla or get in touch through klarachavarria.com.

Yes! Digital gift cards are available in our shop and are delivered by email. Gift cards can't be returned.

Yes. The Klara Chavarría Contemporary Art Gallery is at 7920 Ivanhoe Ave, La Jolla, CA 92037. Learn more about the gallery.

Email us at customercare@klarachavarriaartshop.com or use our contact form. We do our best to reply as quickly as possible.